Posts tagged as:

Twitter

Cleveland plans service alerts

March 11, 2010

The Greater Cleveland Regional Transit Authority plans to provide service alerts via Twitter, emails, and text messages over the next few months and hopes eventually to add real-time updates.

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AASHTO survey: States lead the way in social media

February 26, 2010

About two-thirds of state DOTs are using social media, according to a report from the American Association of State Highway and Transportation Officials.

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Digital chirps from the MTA

February 10, 2010

With an updated website, Twitter, Facebook, and YouTube accounts, the New York Metropolitan Transportation Authority has jumped into social media. “

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Late for work? Tell Gavin

February 2, 2010

San Francisco Municipal Railway (CA) commuters can tweet their frustrations to the top. Munifail is a new website that uses Twitter to complain directly to Mayor Gavin Newsom.

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A better TTC, tweet by tweet

February 1, 2010

Toronto Transit Commission uses Twitter to get customer feedback: If you could change one thing at TTC, what would it be?

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Lessons from the private sector: Using social media to reach customers

January 26, 2010

Private sector businesses are increasingly using social media to communicate with their customers, and the lessons for government agencies are clear.

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The Web 2.0 paper trail problem revisited

January 21, 2010

Following up on an earlier story about the challenges of archiving social media posts, Government Technology looks at third-party applications that some agencies are using.

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Executive Tweets: Governors in cyberspace

January 15, 2010

A majority of state governors are using Twitter to communicate with their followers, and they have a lot to say

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Follow TRB on Twitter

January 11, 2010

You can follow comments on the Transportation Research Board’s Annual Meeting on Twitter.

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Social media provide new ways for government to listen

January 8, 2010

Not only is technology changing the way agencies distribute information, but it should also change the way they listen, according to industry expert Jeffrey Sass.

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