The Greater Cleveland Regional Transit Authority plans to provide service alerts via Twitter, emails, and text messages over the next few months and hopes eventually to add real-time updates.
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Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and communications.
Contact Susan at editor@ thetransitwire.com.