The Greater Dayton Regional Transit Authority (OH) is using online customer service software to connect with customers who have comments or complaints.
Another glitch in the troubled rollout of the myki smart card in the Australian State of Victoria: Last week three lucky commuters had $167,000 inadvertently credited to their card accounts.
Some of the hydrogen buses, intended to provide transportation during the 2010 Winter Olympics in Vancouver (BC), have been stalling out and software problems appear to be the cause.
The New York Times provides an overview of the latest efforts to make government data available to developers, highlighting activities in San Francisco (CA): “It’s going to change the way elected officials and civil servants deliver programs, services and promises,” San Francisco mayor Gavin Newsom told The Times. And what about transit data?
Even data about mundane [...]
Officials from Pittsburgh’s Port Authority of Allegheny County (PA) said that software glitches and a faulty signal were to blame for a recent series of service delays.
The reporting requirements for the federal stimulus program have yielded an unexpected benefit — better reporting technology at the state and local levels.
Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and communications.