Posts tagged as:

social media

Amtrak gets anti-social (media)

August 27, 2010

When a major power failure snarled Amtrak service in the Northeast Corridor this week, the agency chose not to update its Twitter feeds or website and instead focused on traditional media updates.

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OCTA official has online entourage

August 12, 2010

With 27,000 Twitter followers, Ted Nguyen is the face of the Orange County Transportation Authority (CA). As public communications manager, Nguyen shares information about the agency and, sometimes, himself.

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Victoria official criticized for sharing commuter tweets

August 10, 2010

A senior communications official at the Victoria Department of Transport has come under fire for tracking commuter tweets and sharing them with colleagues.

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Tweets against crime

August 8, 2010

The Massachusetts Bay Transportation Authority has a new weapon in its fight against crime on the system — Twitter.

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Florida extends archiving rules to social media

August 6, 2010

The State of Florida issued updated record-keeping requirements that account for the growing use of social media, text messaging, and other forms of electronic communications.

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Suspended TriMet driver plans to drop blog

July 28, 2010

Dan Christensen, the TriMet (OR) bus driver who was suspended after a controversial blog post about a close encounter with a bicycle rider, plans to retire his TriMet Confidential blog

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TriMet suspends bus driver over blog post

July 26, 2010

Another blogging TriMet bus driver is in trouble. Last week, the agency put the author of TriMet Confidential on administrative leave after a questionable post about a near-miss with a bicyclist.

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GAO issues report on social media challenges

July 25, 2010

The Government Accountability Office issued a report that summarized current use of Web 2.0 technologies by federal agencies and identified key challenges. As of July 2010, GAO determined, 22 of 24 major federal agencies had a presence on Facebook, Twitter, or YouTube. Concerns fell into two broad categories: Privacy and security Records management and Freedom [...]

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State Department and Pentagon issue social media guidance

July 18, 2010

The U.S. Departments of State and Defense are cautiously allowing their employees to have greater access to social networking sites

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Amtrak invites riders to create a contest

July 15, 2010

Amtrak is holding a contest to generate ideas for…a contest. Launched on Amtrak’s Facebook page, Create Our Contest Contest uses social media — with a dash of crowdsourcing — to engage its riders.

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