When a major power failure snarled Amtrak service in the Northeast Corridor this week, the agency chose not to update its Twitter feeds or website and instead focused on traditional media updates.
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Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and communications.
Contact Susan at editor@ thetransitwire.com.
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