After a week of bad press for LA Metro’s TAP card, the Los Angeles Times jumped into the fray with an editorial criticizing the roll-out process to date for its complexity and inconvenience.
Paying fares by cell phone is one of the options that the Chicago Transit Authority (IL) wants to consider as it moves toward a new fare payment technology.
Passenger advocates were quick to criticize some fare payment scenarios proposed by SEPTA in bid documents prepared for its anticipated smart card system.
San Francisco (CA) Bay Area commuters are adopting the regional Clipper smart card at a rapid pace, and creating problems for officials in the process.
Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and communications.