Rabbittransit, which operates in York (PA), plans to introduce an interactive voice response system for its paratransit customers.
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Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and communications.
Contact Susan at editor@ thetransitwire.com.
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