After a week of bad press for LA Metro’s TAP card, the Los Angeles Times jumped into the fray with an editorial criticizing the roll-out process to date for its complexity and inconvenience.
The Metropolitan Transportation Authority (NY) estimates that commuters will leave $52 million on the table next year from unused Metrocards, which means more revenue for the agency.
The Metropolitan Transportation Authority (NY) is considering charging customers a dollar for getting a new MetroCard from a vending machine instead of adding value to an existing farecard.
A software glitch allowed Metrorail (DC) riders using paper tickets to avoid paying Sunday’s fare increase, but all fare gates were fixed by early afternoon.
Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and communications.