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Name the train: ATL turns to social media

April 2, 2010

Hartsfield-Jackson Atlanta International Airport (GA) is using social media to find a name for its automated people mover.

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Gautrain uses social media to generate buzz

March 24, 2010

South African transportation officials hosted a “tweetup” last week to generate interest in the Gautrain Rapid Rail Link, a high-speed rail line that will serve Johannesburg, Pretoria, and OR Tambo International Airport.

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LANTA used social networking to ease winter travel woes

March 18, 2010

During an unusually difficult winter snow season, the Lehigh and Northampton Transportation Authority (PA) kept its riders informed by using traditional and new media.

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AASHTO survey: States lead the way in social media

February 26, 2010

About two-thirds of state DOTs are using social media, according to a report from the American Association of State Highway and Transportation Officials.

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Will Facebook replace traditional government websites?

February 26, 2010

San Francisco (CA) CIO Chris Vein asks some provocative questions about how public agencies will deliver information in the future

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TTC workers fight back

February 10, 2010

Frustrated with their passengers, management, and the media, a group of Toronto Transit Commission (ON) employees launched a Facebook group to defend themselves.

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Digital chirps from the MTA

February 10, 2010

With an updated website, Twitter, Facebook, and YouTube accounts, the New York Metropolitan Transportation Authority has jumped into social media. “

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Hackers use social media to attack companies

February 3, 2010

According to a report released by a security firm, IT professionals are increasingly concerned about the security vulnerabilities in social media sites, especially Facebook.

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Lessons from the private sector: Using social media to reach customers

January 26, 2010

Private sector businesses are increasingly using social media to communicate with their customers, and the lessons for government agencies are clear.

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The Web 2.0 paper trail problem revisited

January 21, 2010

Following up on an earlier story about the challenges of archiving social media posts, Government Technology looks at third-party applications that some agencies are using.

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