February 17, 2010
WMATA sends out frequent service updates via email, but the press releases provide only a link to the full announcement. When too many people want the information at the same time — like during last week’s snow disruptions — Metro’s servers are overwhelmed.
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February 15, 2010
Boston Globe reporter Noah Bierman field tested T-Tracker, a pilot program that provides real-time arrival information via cellphone for selected MBTA bus routes. The results were mixed.
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