Pace (IL) is testing a system that will provide paratransit customers with an automated phone call 10-15 minutes before their ride is scheduled to arrive.
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About the editor
Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and social media.
Contact Susan at editor@ thetransitwire.com or follow @OakSquareSusan on Twitter.
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