A NBC Bay Area hidden-camera investigation of the Santa Clara County Valley Transportation Authority’s (CA) light-rail system showed a “culture culture where many riders game the system.”
A few days after BART fired a station agent for giving about $300 worth of unused tickets to a student in need, another benefactor has stepped in to help.
Chicago police are combining covert operations with technology, such as phone finders and surveillance cameras, to catch cell phone thieves on the CTA.
Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and social media.