From the category archives:

Information technology

BART partners on augmented reality app

March 12, 2010

Bay Area Rapid Transit (CA) has partnered with the junaio augmented reality platform to create a BART channel.

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DHS announces cyber-security campaign contest

March 5, 2010

The U.S. Department of Homeland Security is soliciting suggestions from the IT security community on the best ways to discuss cyber-security with the American public.

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How smaller cities can benefit from new media

March 5, 2010

They may not have the resources of a New York City or San Francisco, but some smaller cities and towns are finding innovative ways to benefit from new media.

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CTA offers instructions for bus tracker display

March 4, 2010

The Chicago Transit Authority provides step-by-step instructions for setting up a web-based bus tracker slideshow.

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Seattle launches open data website

March 2, 2010

The City of Seattle (WA) launched data.seattle.gov, a website that makes city data sets available to developers.

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Will Facebook replace traditional government websites?

February 26, 2010

San Francisco (CA) CIO Chris Vein asks some provocative questions about how public agencies will deliver information in the future

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Getting to yes on open data

February 26, 2010

While the federal government is moving forward through the Open Government Directive, progress at the state and local level has been slower.

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WMATA’s emails cause server overload

February 17, 2010

WMATA sends out frequent service updates via email, but the press releases provide only a link to the full announcement. When too many people want the information at the same time — like during last week’s snow disruptions — Metro’s servers are overwhelmed.

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Winnipeg launches text-messaging info

February 12, 2010

Winnipeg Transit (MB) launched BUStxt, which lets transit users get schedule information and location updates via text message to their cell phone.

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Dayton uses software to connect with customers

February 11, 2010

The Greater Dayton Regional Transit Authority (OH) is using online customer service software to connect with customers who have comments or complaints.

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