Several drivers for First Bus (UK) have been suspended for posting expletive-laced comments on Facebook about riders who complained about a fare increase.
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About the editor
Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and social media.
Contact Susan at editor@ thetransitwire.com or follow @OakSquareSusan on Twitter.
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- Susan on New TCRP report on social media in public transportation
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- American Association of State Highway and Transportation Officials (AASHTO)
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