Customer information

MTA expands Bus Time to crosstown route

March 28, 2012
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A few months after equipping Staten Island routes with the Bus Time real-time information system, the MTA will add the service to its crosstown BRT route.

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UConn shuttles add pedestrian warning

March 27, 2012
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The University of Connecticut has equipped its campus shuttle buses with an audible pedestrian warning system triggered when the buses turn.

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How Transit TV works

March 27, 2012
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As part of its “How Do They Do That?” series, the Los Angeles County Metropolitan Transportation Authority’s (CA) blog The Source describes the inner workings of Transit TV.

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MTA Bus Time is off to an impressive start

March 26, 2012
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Just two months after the MTA (NY) rolled out its Bus Time application on Staten Island, an estimated 10% of riders are using the next-bus app each weekday.

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Federal bus safety app comes up short

March 23, 2012
Megabus

Earlier this week, the U.S. Department of Transportation released SaferBus, its first mobile application, and the early reviews are not exactly glowing.

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Calgary Transit provides bus schedule info by text message

March 21, 2012
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Calgary Transit (AB) launched a new program that enables riders to get scheduled arrival times for buses via text messaging.

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Feds launch mobile app focused on commercial bus safety

March 21, 2012
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Amid concerns about the safety of curbside intercity buses, the U.S. Department of Transportation launched a mobile application that focuses on bus safety.

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Champaign-Urbana selects winners for apps contest

March 19, 2012
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In its blog The Inside Lane, the Champaign-Urbana Mass Transit District (IL) takes readers behind the scenes for its recent applications competition.

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Tech patent trolls target transit agencies

March 16, 2012
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Cities and transit agencies now face a new threat — so-called “patent trolling” — as patent-holder ArrivalStar has filed suit against US transit systems.

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Muni warns riders to stay smart about smart phones

March 14, 2012
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The San Francisco Municipal Transportation Agency (CA) launched a new ad campaign warning Muni riders to keep an eye on their smart phones.

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