Customer information

MBTA installs countdown sign for airport route

January 27, 2012

The MBTA has taken some of the mystery out of ground transportation at Logan Airport with a new countdown sign for the Silver Line BRT at Terminal C.

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LaHood encourages transit community to develop apps

January 25, 2012

Secretary Ray LaHood writes about the role of mobile applications in empowering transit riders with the information they need to make travel decisions.

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Bus Time is bound for the Bronx and beyond

January 25, 2012

The Metropolitan Transportation Authority announced plans to extend the Bus Time tracking application to the Bronx and another borough to be named later.

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New tool lets travelers choose hotel by transit travel time

January 24, 2012

Google had added a new feature to its experimental Hotel Finder tool that lets users search for a place to stay based on walking or transit travel time.

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Is new walking app racist?

January 24, 2012

Microsoft received a patent for a mobile mapping feature designed to help pedestrians avoid dangerous neighborhoods, bad weather, and difficult terrain.

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Sorry, this bus is in transit

January 23, 2012

Montreal’s STM is changing the electronic message on out-of-service buses from “Sorry, out of service” to “In transit” to appease frustrated riders.

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Student develops app for Transit Windsor

January 19, 2012

A University of Windsor student has developed an iPhone application for Transit Windsor (ON) and hopes to get agency support.

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How CTA built the latest Train Tracker app

January 18, 2012

After the CTA (IL) rolled out a text-based version of its Train Tracker app, Grid Chicago asked CTA’s Tony Coppoletta about some of the project details.

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TriMet’s Twitter town hall attracts a handful of tweeters

January 17, 2012

TriMet (OR) scheduled a Twitter chat with general manager Neil McFarlane to discuss a projected budget shortfall, but the turnout was less than expected.

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MBTA and Boston launch apps challenge to link transit with bikes . . . and lunch

January 13, 2012

The MBTA and the City of Boston launched a developers challenge for apps that highlight connections between the MBTA and Boston’s bikeshare program.

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