From the category archives:

Customer information

Researchers to test impacts of traveler info

September 2, 2010

Researchers at the University of California, Berkeley, launched a field test designed to compare the impacts of real-time traffic, bus, and Caltrain information on mode choice.

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Metro offers real-time train info by phone

September 2, 2010

Washington Metropolitan Area Transit Authority (DC) customers can now access real-time train arrival information by telephone.

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LA Metro releases iPhone app

September 1, 2010

The Los Angeles County Metropolitan Transportation Authority released Go Metro, a free iPhone application.

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E-kiosk provides transit info in Seattle

August 31, 2010

Last week a Seattle (WA) real estate company unveiled a electronic transportation and amenities kiosk in the lobby of Amazon.com’s new offices that features real-time transit updates along with information about neighborhood amenities.

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A trio of trackers

August 31, 2010

Bus tracking applications are in the news, from college campuses to urban transit properties.

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Amtrak gets anti-social (media)

August 27, 2010

When a major power failure snarled Amtrak service in the Northeast Corridor this week, the agency chose not to update its Twitter feeds or website and instead focused on traditional media updates.

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Spoiler alert! Your train is coming

August 26, 2010

Artist Jason Eppink and Newmindspace (which creates interactive public art) posted some renegade “Spoiler Alert” signs beneath the real-time arrival signs in the New York City subway.

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Still waiting for the train in Boston

August 24, 2010

While MBTA bus riders have the option of tracking most of the system’s bus routes, they will have to wait a little longer to get real-time rail information.

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India adds real-time tracking to trains

August 23, 2010

After a successful trial, Indian Railways plans introduce GPS technology to enhance customer information and improve safety.

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TriMet riders can track buses by text

August 20, 2010

TriMet (OR) has added a text-messaging feature to its TransitTracker application.

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