Washington Metropolitan Area Transit Authority (DC) customers can now access real-time train arrival information by telephone. Customers can dial Metro’s customer information line, say “Next Train,” and follow a series of prompts to get automated information. “Up-to-the-minute information is key to the convenience of transit,” said board member Chris Zimmerman in a press release. “The easier it is to know when your train is coming, the easier it is to manage your schedule.” Next-train information is also available on Metro’s website. Metro also posted a YouTube video describing how to use the voice system that seems to target people who don’t have “fancy phones with all those apps and things.”
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