With 27,000 Twitter followers, Ted Nguyen is the face of the Orange County Transportation Authority (CA). As public communications manager, Nguyen shares information about the agency and, sometimes, himself. “They see me as an authentic, real individual, rather than a logo,” he says about his followers. “It’s all about public involvement and public engagement. This is providing opportunities to communicate with me and it’s a great opportunity for me to solicit ideas and suggestions.” (Full disclosure: This editor is one of those 27,000 followers.) Link to full story in PublicCEO.
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