Portland (OR) residents can already use their iPhones to track the buis. Now they can use their phones to report street-level problems — from potholes to broken streetlights. City of Portland Citizen Reports is a free iPhone app that lets users snap a picture and send the information to City Hall. The app is still in testing, but early reports are positive. “As soon as I downloaded it, I sent in a report about a drain that always backs up,” one resident told The Oregonian. “I’m watching them work on it right now.” Similar applications are available in Boston (MA), Pittsburgh (PA), San Jose (CA), and New York City. Link to full story in The Oregonian.
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Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and communications.
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