With an updated website, Twitter, Facebook, and YouTube accounts, the New York Metropolitan Transportation Authority has jumped into social media. “To be effective, we need to go to where the people are, and Facebook and Twitter provide communities of users that we hope to engage,” Aaron Donovan, deputy press secretary, wrote in an email to The New York Times. “And perhaps most importantly, both services are free not only to the MTA but to our customers.” Link to full story in The New York Times.
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To the best of my knowledge, MTA does not have an official blog, but there’s a pretty big community of independent bloggers who cover New York transit topics. The Transit Wire’s social media page has links to agency blogs and social media sites, including the MTA’s multiple Facebook and Twitter accounts.
Don’t know about the trip planner. The MTA only recently started making its data available to developers, so things could change in the future.
Do they have a blog? Also curious if they will do away with their proprietary trip planner at some point…
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