San Francisco Municipal Railway (CA) commuters can tweet their frustrations to the top. Munifail is a new website that uses Twitter to send a simple message to Mayor (and Twitter user) Gavin Newsom: “Hey, @gavinnewsom! I was late for work today because MUNI was broken.” According to mayoral spokesman Tony Winnicker, “He sees the tweets, and he shares riders’ concerns about Muni. He understands the tweets are another way for people to vent their legitimate frustration right now.” Link to full story in Wired Autopia.
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