In Governing‘s Public Workforce newsletter, Heather Kerrigan writes about the paradox that Web 2.0 poses for government employees. While public agencies are using blogs, YouTube, and Facebook to communicate with their constituents, their employees are often blocked from using the same social networking applications. Kerrigan interviews Seattle’s chief technology Bill Schrier about the challenges and opportunities for public agencies. While Seattle (WA) uses technology to facilitate communication and collaboration among employees, he cites one concern about using popular social networking tools on the job: ”Ninety-five, 96, 97 percent of employees appropriately use these tools, but it only takes one employee out of 10,000 to inappropriately use it to result in a lawsuit for the city or a black eye for the city in terms of taxpayer dollars.” Link to full story in Governing.
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