The Massachusetts Bay Transportation Authority announced “Next Train” technology to provide real-time arrival information for its commuter rail system. “With this new investment the guessing game on when the next train will arrive is over,” said Transportation Secretary James A. Aloisi, Jr. “Our goal is to continue improving the customer experience to attract and retain riders.” Testing is underway, with full roll-out expected at the end of the summer. Link to MBTA press release.
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Susan Bregman is editor of The Transit Wire. She has been a consultant on transit policy and planning for fifteen years and before that worked for the Boston Transportation Department. In 2004 she founded Oak Square Resources, LLC, which focuses on transit research, policy, and communications.
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